For certain purchases or auctions, Artsy will require users to verify their identities in order to provide a seamless and more secure purchasing experience. You will only be asked to complete this once; after that, your verified status on Artsy is valid for three years.
At this time, we are unable to accept your ID by email due to security reasons.
To get started
You should have received an email from Artsy (firstname.lastname@example.org) prompting you to verify your identity. Please be sure to check your Spam or Promotions folder if you do not see the email in your inbox.
After clicking “verify my identity”, you’ll be brought to an Artsy page.
Please make sure you are logged into your Artsy account to move forward, otherwise you will receive an error page or be brought to the homepage instead.
Please be sure to select the supported browsers as listed:
- iOS/Mac: Safari
- Android: Chrome
- PC: Chrome, Firefox, or Microsoft Edge
Click continue to verification and the below page will appear
Submit your preferred government issued ID.
Regardless of ID type you select, the system will prompt you to submit a photo of the front and/or back of your ID.
Select Take Photo and make sure your camera settings are enabled. Our system does not accept files of IDs.
After submitting your ID, the system will prompt you to submit a live selfie photo of yourself.
After completing the selfie, the system will analyze your photo (please do not close the browser). Once finished, the screen will refresh and confirm that your verification is processing.
In a few minutes, the results of your ID verification will be sent directly to your email.
If you have any questions about your results, please contact email@example.com