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  1. Artsy Collector Support
  2. Buy
  3. Payment & Checkout

Payment & Checkout

  • What is secure checkout?
  • Wire transfer FAQs
  • Where can I find the price of a work?
  • Can I negotiate a discounted price?
  • Is an artwork's listed price the total cost?
  • How are taxes, customs, VAT and import fees handled on works listed with secure checkout?
  • How to Make a Successful Offer Using Artsy's 'Make Offer' Option
  • What happens once I place an order?
  • Where can I check the status of my order?
  • How do I know if secure checkout is available for the work I’m interested in?
  • Can I pick up a work purchased with secure checkout in person?
  • Which payment methods are offered for works sold through secure checkout?
  • What happens if the price is in a different currency to my own?
  • How long will it take for a gallery to confirm my order or offer?
  • Why am I seeing an error code at checkout?
  • Why was my order not accepted and/or canceled?
  • My offer was declined, but I’m still interested in the work. What should I do?
Artsy Collector Support