How long will it take for a gallery to confirm my order or offer?

If you have opted to purchase through Secure Checkout, the gallery that listed the work will confirm your order or respond to your offer within 72 hours. We’ll send you an email once the gallery has done so.

If you’re negotiating and receive a counteroffer, you’ll have 72 hours to respond to the gallery. Be sure to check your email inbox regularly when you’re making offers on Artsy.

You can review the current status of your order under the Order History tab located under the Account icon in the top right corner of www.artsy.net. If you’ve made an offer, you can also check its status directly within your Conversation inbox.