Can I trust sellers on Artsy?

Artsy takes pride in the quality of our partners, and we thoroughly vet sellers when they join our platform. That said, when discussing a potential purchase with a gallery, you should always feel empowered to ask for documentation related to an artwork’s authenticity, provenance, condition, etc.

Note: This may include certificates of authenticity, documentation from an artist’s studio or estate, or a complete provenance history of the work. For more information, please see this article. 

When it comes time for payment, feel free to discuss the different options with the gallery directly, which may include credit card, wire, check, and more.

If you’re still feeling concerned, we recommend transacting, where available, via Artsy’s secure checkout, which protects your purchase under The Artsy Guarantee. This means if your work is inauthentic, appears not as described, does not arrive, or arrives damaged, we will work with you to find the best resolution—including getting your money back.

If you have any questions or concerns, please reach out to our team at trust@artsy.net. Our security experts can help provide more context on a specific gallery.