Can I return a work if I don’t like it?

All auction sales are final. We recommend reviewing the auction’s specific conditions of sale for more information.

All sales made via secure checkout are eligible for cancellation within 24 hours. After this 24 hour period, the sale is considered final.

In the rare case that something arrives significantly different than described, let us know at orders@artsy.net. We’ll work on a resolution.

If you inquire about a work via the “Contact Gallery” button, and your payment is processed outside of Arty’s secure checkout, be sure to ask the gallery about their return policy before buying.

Tip from Artsy Specialists: Make sure you do your research in advance. In particular, we recommend asking about the artwork’s condition and getting high-resolution images of it in different lighting to get the best sense of color, texture, and feel.

Works purchased outside of Artsy’s secure checkout are not eligible for returns through Artsy. Returns must be organized with the gallery directly.